FAQ

Everything you need to know

About product

Our bodies naturally produce hyaluronic acid, but over time that production decreases. Providing your skin with supplemental hyaluronic acid can help it retain moisture and lead to healthier, firmer-looking skin.

Hyaluronic acid in its natural form is a large molecule. Our hyaluronic acid formula includes both regular and fractionated hyaluronic acid for maximum surface hydration.

Hyaluronic acid will often pull the moisture from your environment, but in case you live somewhere dry we’ve included squalane to act as the source of moisture for your skin.

Yes! Our formula is designed to be gentle and compatible with retinol, vitamin C, and other actives. If using multiple serums, apply in order from thinnest to thickest
consistency.

No, the product dries down to a matte finish. This was intentionally formulated to prevent any oily or sticky residue on the skin. The smooth, matte texture makes it an excellent base—not just for layering other skincare products, but also for makeup. It helps prevent caking and ensures a more even application, while working on the deeper layers of the skin to deliver hydration and active ingredients.

No, our formula is completely fragrance-free, paraben-free, and free of unnecessary fillers, ensuring a clean and skin-safe experience.

Have more questions? Contact us, and we’ll be happy to assist you.

Yes, our serum is 100% cruelty-free and vegan-friendly, made with ethically sourced ingredients.

Usage Questions

Yes! It’s designed for both morning and night use. Apply to damp skin for best absorption.

Yes! Our formula is designed to be gentle and compatible with retinol, vitamin C, and other actives. If using multiple serums, apply in order from thinnest to thickest
consistency.

Yes! Our lightweight, fast-absorbing formula layers beautifully under makeup, providing a smooth, hydrated base

Yes, thanks to the Copper Peptides and Amino Acids, which support collagen production and skin repair, helping to reduce the appearance of fine lines over time.

Many users notice improved hydration immediately, with visible skin-firming and smoothing benefits in 2-4 weeks of consistent use.

Store in a cool, dry place, away from direct sunlight to maintain ingredient potency.

Returns and Refunds

Due to the nature of our products, we have a limited return policy.

We understand that sometimes products may arrive damaged during shipping. If this is the case, please contact our customer service team at support@g7limited.com within 14 days of receiving your product, and we will issue a full refund or exchange for the damaged product. We may request pictures or proof of the damage before processing the return or exchange.